Frequently Asked Questions

Empyrean Health works with a wide range of major insurance providers across the USA. We recommend contacting our billing department at 1-800-EMP-HEALTH to verify your specific coverage and network status.

You can schedule a virtual visit through our patient portal or by calling our office. Once scheduled, you'll receive a secure link to join the video call at your appointment time.

We request at least 24 hours notice for appointment cancellations to allow us to offer the slot to other patients. Late cancellations may incur a fee.

Prescription refills can be requested through your patient portal account or by contacting our nursing line. Please allow 48-72 hours for processing.